Privacy policy

Last updated: February 1, 2026

Propa Coffee values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect the following information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers, not stored by us)

Order Information

  • Products purchased

  • Order history

  • Shipping and delivery details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data related to how you interact with our website

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Send updates or marketing communications (only if you opt in)

  • Prevent fraud and unauthorized activity

Payment Processing

All payments are processed through secure third-party payment providers. Propa Coffee does not store or have access to your full payment details.

Shipping & Fulfillment

Orders are fulfilled through our roasting and shipping partners and shipped via USPS. Your shipping information is shared only as necessary to fulfill and deliver your order.

Cookies

We use cookies to:

  • Enable core website functionality

  • Understand how customers use our site

  • Improve performance and user experience

You can disable cookies in your browser settings, though some features of the site may not function properly.

Email & Marketing Communications

If you opt in to receive emails from us, we may send:

  • Order updates

  • Product announcements

  • Brand or promotional content

You can unsubscribe at any time by clicking the unsubscribe link in any email.

Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet is completely secure.

Third-Party Services

We may use trusted third-party services for:

  • Website hosting

  • Payment processing

  • Order fulfillment

  • Analytics

These providers only receive the information necessary to perform their services and are required to protect your data.

International Customers

If you are accessing our site from outside the United States, please note that your information may be transferred to and processed in the United States.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your data (where legally permitted)

To make a request, contact us using the details below.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Email: propacoffecontact@gmail.com